KBid6051: Error: Internal Error 2738

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KBid6051: Error: Internal Error 2738

problem

Reflex Disknet Pro: Error: Internal Error 2738

The Reflex Disknet Pro Server is failing to install when generating script operations for actions in the Reflex Server setup window.

symptoms

cause

This is due to a Windows Installer error, which could not access VBScript run time for custom action.

solution

1. Download the Windows Script 5.6 for Windows XP and 2000 by clicking on the following link:

This download installs Microsoft Windows Script containing Visual Basic Script Edition (VBScript.) Version 5.6, JScript Version 5.6, Windows Script Components, Windows Script Host 5.6, and Windows Script Runtime Version 5.6.

2. Re-install the Reflex Disknet Pro Server.

additional information

Knowledgebase item applies to:	Reflex Disknet Pro
Related Knowledgebase Items:	None
Related FAQs:	None
Last Reviewed:	31/01/2006