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KBid6004: PSG Exemptions that need to be active before Users logon

problem

Reflex Disknet Pro: PSG Exemptions that need to be active before Users logon

The information in article applies to the following product
  • Disknet Pro 4 Client
The information in article applies to the following operating systems
  • Windows NT/2000/XP
symptoms

PSG Exemptions have been added and applied to a specific group of Users. When they log on and the first thing that pops up on their screen is a PSG Alert from a process already exempted.

cause

The PSG alert that you exempted in the Users profile has no effect because the exemption is required before the User logs on so it's needed to be exempted at system level.
solution

Add the exemption to the DEFAULT profile which is running at system level before the users log in. Once the users log in, the profile specified for them is loaded no longer using the default profile.


additional information

Knowledgebase item applies to: Reflex Disknet Pro
Related Knowledgebase Items: None
Related FAQs: None
Last Reviewed: 30/04/2004
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