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KBid5002: Problems with Optimum and Roxio Easy CD Creator 5.x on MS Windows XP

problem

Reflex Optimum: Problems with Optimum and Roxio Easy CD Creator 5.x on MS Windows XP

After installing Reflex Optimum Client on Windows XP professional with Roxio Easy CD Creator 5.x the workstation hangs on reboot.
symptoms

On isolated occasions the workstation has rebooted automatically.

cause

There is a conflict between the low level device drivers within Reflex Optimum and Roxio Easy CD Creator.
solution

Reflex Optimum v3.07 includes a fix for this problem and can be downloaded from the products update area.


additional information

Knowledgebase item applies to: Reflex Optimum
Related Knowledgebase Items: None
Related FAQs: None
Last Reviewed: 01/02/2003
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