Knowledge Base ID6055
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Reflex Disknet Pro: Incorrect Disknet Server Name
- The Disknet Client PC's are not appearing in the Disknet Server Console.
- User cannot manually update their Disknet Profile.
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- The Server Name is configured incorrectly in the registry or in the SMTP Setup screen when installing the Reflex Disknet Pro Server.
- The Server Name is configured incorrectly when the Reflex Disknet Pro Client is configured Server Connections screen.
- The Server Name is configured incorrectly in the Config.ini file before silently deploying Reflex Disknet Pro Client.
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- On the Disknet client machine, open the Windows Registry by clicking on Start>Run> and type Regedit.
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Reflex\Disknet.
- There is a key on the right-hand side panel called ServerName and this will contain the name of the Disknet server as well as the port number the Disknet client will be communicating with the Disknet server on.
- Double click on the ServerName and enter the Disknet server DNS Name or IP address followed by a colon and then the port number you wish to use.
Syntax: DisknetServerName:9738 - Press Enter and then close the Windows Registry.
- Test the connection to the Disknet server now by right clicking the Disknet Tray Icon and selecting Optionsí
- When the new window appears, click Test and this will PING (send a test packet of information)to the Disknet server and see if communication can be made. If communication is successful, retry manually updating the Disknet Profile.
- Right-click the Disknet Tray icon and select Options again.
- Click Update. If communication is successful the following message will appear: ''Profile Update Was Successful''.
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| Last Reviewed: 01/01/1970 |
