Knowledge Base ID5001
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Reflex Optimum: A Connection cannot be made to the CD Device Driver
The information in the article applies to the following products
- Relfex Optimum Client
- Reflex Disknet Pro 4.1 Client
The information in this article applies to the following operating systems
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When a user running both Optimum and Disknet Pro 4.1 logs in they get the following error message.
A connection cannot be made to the CD Device Driver
This application will terminate
Contact your local admin for details
They optimum client software will then fail to load.
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This is caused by Disknet Pro 4.1 having deny access to CD-ROMs enabled in the default profile, as a user logs in the default profile is still in place while optimum attempts to load. This causes optimum to think the CD-ROM is not available.
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De-select Optical Media (CD/DVD) from the Port Guard tab on the default profile on your Disknet Pro 4.1 server.
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| Last Reviewed: 12/06/2003 |
