Reflex Magnetics KnowledgeBase Print Friday 12th May, 2006


Knowledge Base ID1001

problem

Reflex DataVault: During installation I am unable to assign a user to the DataVault drive as the list of users is unavailable (Enumeration problem).

The information in article applies to the following product
  • Reflex DataVault Corporate Edition v2.x
The information in article applies to the following operating systems
  • Windows NT/2000/XP
symptoms

During the installation of Reflex DataVault, you attempt to choose a user to associate the Reflex DataVault container with and the user list is blank.

cause

You more than likely have above 5,000 users within your domain. ReflexDataVault can only enumerate up to 5,000 users.

solution

Manually type in the user name to associate the container, or tick the “Assign user at first logon” box and continue with the installation. Alternatively, this has been addressed in Reflex DataVault Corporate Edition v2.60 which is available to users with a current support contract. Please visit the Reflex Product Update Area for further information.

Last Reviewed: 15/04/2003



article posted: Wednesday 16th April, 2003

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